1. INFORMATION ABOUT US
  2. CUSTOMER SUPPORT
  3. ABOUT YOU
  4. REGISTRATION
  5. DIGITAL PRODUCTS
  6. PLACING AN ORDER AND HOW THE CONTRACT IS FORMED BETWEEN YOU AND US
  7. DELIVERY
  8. CLAIM REFUND
  9. VIOLATION OF GOVERNMENT RULES
  10. CUSTOMER AND/OR THIRD PARTY ACTS
  11. CANCELLATION OF SERVICE
  12. SEVERABILITY AND THIRD PARTY RIGHTS
  13. OUR RIGHT TO VARY THESE TERMS AND CONDITIONS
  14. QUESTIONS OR COMPLAINTS?

Terms and Conditions

1. INFORMATION ABOUT US

Online Development Expert (ODEXP) is a well-established IT based company in Bangladesh. We provides web development service to people all around the world. We have the responsibility to protect each client and provide them with the best service possible.

Online Development Expert (ODEXP) agrees to deliver the digital service to the Licensee (“You”) on the condition that You accept the following terms of use (“Agreement”). By Ordering the digital service, You are accepting and agreeing to the terms and conditions of this Agreement which constitute a legal agreement between You and the ODEXP. If You do not agree with the terms of this Agreement, You should not Order the digital service.

2. CUSTOMER SUPPORT

We have a dedicated team to make sure outstanding support 24 hours a day.

2.1
If any customer has issue with hosting will get prompt support instantly.

2.2
If you need any support regarding web design, development, web marketing we will responds within 12 hours once you submit a support ticket or phone call.

2.3
We do not provide any physical support at your spot. You can have physical support only at our office.

3. ABOUT YOU

3.1
By placing an order for Digital Service through our site, you warrant that:

3.1
You are legally capable of entering into binding contracts.

3.2
You are at least 18 years old.

3.3
You will not copy, distribute or share the Digital Service other than as allowed under these terms of sale and the product license agreement.

4. REGISTRATION

4.1
You do need to register with the site to place an order for Digital Products, you will be required to provide us with certain information including certain personal and payment/billing details so that we can process your order.

4.2
You agree to provide us with truthful, complete and accurate details. You agree to provide us with your details only. You should keep any account details (including any password) safe and should not share or disclose them to anyone. Please notify us immediately if you suspect your account details have been compromised. You are responsible for all orders placed/activity undertaken using your account details.

4.3
You will be registered when ordering service.Your password will be sent to the mail and you can change your password for security. From your dashboard you will be able to view your invoices and orards.

5. DIGITAL PRODUCTS

5.1
We provide the digital service on this site which allows you to access and Order of Digital Service. we provide additional services like web marketing, graphics design, web and IT business consultancy.

5.2
All Digital Service available through this site are owned or controlled by us are protected by intellectual property rights. This includes the design, compilation, and look and feel of the ODEXP web site, and copyright, trademarks, designs and other intellectual property. We own all the trademarks, logos, service marks and trade names  (unless otherwise stated and excluding these things owned by others).

5.3
We share Digital service sample/Demo, You can choose your preferred site from all our sample websites. here only the lowest cost of the site has been set. If you want to extra develop of it then you will have to pay Master Development Charge.

6. PLACING AN ORDER AND HOW THE CONTRACT IS FORMED BETWEEN YOU AND US

6.1
After placing an order for a Digital Product via our site, you will receive an on screen message and e-mail from us setting out the details of your order and acknowledging that we have received your order.

6.2
After ordering the payment will be confirmed, we will start developing after the payment is completed. Otherwise your order will be pending. There is enough evidence to confirm the payment.

6.3
All payment for domain registration and web hosting are prepaid. You must have to pay full amount before activation. Currently we accept payment through Neteller, Skrill, Western union, Bank Transfer, bKash, Rocket and hand cash. If you fail to pay renew fees before the day activated your account, can be cause of suspend or cancelation of your domain and hosting.

7. DELIVERY

7.1
We will finish the work within 7 business days after the payment is completed. If there is a problem with task, then we can extend the time from the client.

8. CLAIM REFUND

8.1
You can claim full refund of web hosting package within 30 days of purchase, 100{a338db0c2cc12ea210a5007d9b12f9617ce20f40eaedc8ffed3cc9ab4d328853} without obligation. But if you bought domain name will not be refundable. Please note, refund will not applicable web development and if you buy a package with any offer we provide.

9. VIOLATION OF GOVERNMENT RULES

9.1
ODEXP is not responsible, if a domain owner breaks any legal rules of local government. We declared us free from any illegal activates.

9.2
Only you will be liable for any illegal activity while you are utilizing the resources of ODEXP.

9.3
We not sale domain and hosting for few website categories. The categories are adult site, gambling, law, military, interest based organization, drags, hacking, spamming, music industry, web scam, web bot, auto script, email marketing. Also we have rights to add new categories in the list in future.

9.4
ODEXP may investigate any reported or suspected violation of this Agreement, its policies or any complaints and take any action that it deems appropriate and reasonable under the circumstance to protect its systems, facilities, customers and/or third parties. ODEXP will not access or review the contents of any e-mail or similar stored electronic communications except as required or permitted by applicable law or legal process.

10. CUSTOMER AND/OR THIRD PARTY ACTS

10.1
ODEXP is not responsible in any manner for any non-confirming Services to the extent caused by you or your customers. In addition, ODEXP is not responsible for loss or corruption of data in transmission, or for failure to send or receive data due to events beyond ODEXP’s reasonable control.

11. CANCELLATION OF SERVICE

11.1
Breaking of any legal rules, ODEXP have right to cancel any contracts made with you at any time.

11.2
If we found any issues on your account we will immediately suspend your account and send you notice to fix. If you do not reply within next 7 days we have right to permanently remove your account.

12. SEVERABILITY AND THIRD PARTY RIGHTS

12.1
If any of these terms or any provisions of a contract for a Digital Product are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term or provision will to that extent be removed from the remaining terms and provisions which will continue to be valid to the fullest extent permitted by law.

12.2
A person who is not a party to these terms of sale has no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any of these terms but this section does not affect a right or remedy of a third party which exists or is available apart from that Act.

13. OUR RIGHT TO VARY THESE TERMS AND CONDITIONS

13.1
We have the right to revise and amend these terms and conditions of sale from time to time including to reflect changes affecting our business, changes in technology, changes in licensing arrangements, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our site’s capabilities.

13.2
Please note, ODEXP  do respect the ownership of your website and products.

14. QUESTIONS OR COMPLAINTS?

14.1
If you have any queries at all regarding this site, the products featured on the site or any of the terms, please do not hesitate to contact us through our contact form, and we will be more than happy to assist you.

 

 

Last Revised: OCT 29, 2017
(END of Terms and Conditions)
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